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Barb Bruno
Barb Bruno, CPC, CTS is recognized as a guru in our Profession who stands for “responsible recruiting.” Learn more by visiting: Top Tudor Producer site: https://www.topproducertutor.com

The ROI Of Attending Live Events

  By Barb Bruno  |    Monday March 24, 2025



In today’s fast‐paced, globalized business world, live events remain one of the most valuable investments you can make as a business owner. Attending industry conferences and live networking events isn’t just a luxury, it’s a strategic necessity. In our interconnected economy, what happens in one corner of the globe often ripples across the world, and staying engaged with peers, thought leaders, and potential clients is essential to maintain your competitive edge.

I’m reminded of my own journey in the industry. Early in my career, I attended numerous conferences that not only provided me with technical training but also introduced me to inspiring individuals who would later become board members, trusted advisors, and lifelong friends. 

Consider the NPA Network event, for example. With members from not only across the United States but around the world, this event underscores the fact that staffing and recruiting is a global business. By attending live events like the NPA Network conference, you gain access to insights and trends that transcend borders. You can learn how your peers in other markets are adapting to change, harnessing new technologies, or tapping into emerging talent pools. This global perspective is invaluable, it allows you to benchmark your strategies against best practices from around the world and make informed decisions that position your firm for long-term success.

This summer, I have the privilege of speaking at NAPS in Las Vegas, an event that holds a special place in my heart. I received much of my early training at NAPS. The lessons I learned there have shaped my entire career. Conferences like NAPS provide more than just educational sessions, they create an environment where ideas flow freely, and meaningful connections are forged. Sharing experiences with fellow owners, discussing challenges, and brainstorming solutions in an informal setting can provide new perspectives that no slide deck ever could.

One of the key benefits of attending such events is the opportunity to step outside the confines of your daily routine. When you’re not in the office, you’re in an environment where every conversation is an opportunity to learn. Whether you’re discussing the latest industry trends or exploring new business strategies, these interactions can spark innovative ideas that you bring back to your company, ideas that can lead to improved operations, better client service, and increased profitability.

The vendors who exhibit at these events attend to demonstrate how their products or services can be a game changer in your business.  The exhibit hall at ASA this past year had over 300 exhibitors you could interact with.

Another event that exemplifies the power of live interactions is the TechServe Alliance Owner Summit. This summit, which has recently partnered with SIM (the Society for Innovative Management), offers a unique opportunity to engage directly with potential clients. SIM’s membership base comprises professionals from IT and engineering contract and direct hire firms. This kind of cross-industry mingling is rare in our digital age, and it provides an invaluable platform for understanding your clients’ perspectives firsthand.

Hearing directly from potential clients allows you to gauge their needs, learn about their challenges, and adjust your service offerings accordingly. It’s one thing to read market research reports and industry studies; it’s another to have a candid conversation with someone who is directly affected by the services you provide. The insights you gather in these face-to-face encounters help ensure that your decisions are based on real-world data rather than assumptions. 

This is where the research-based insights offered by organizations like SIA (Staffing Industry Analysts) come into play. They remind us that data-driven decision-making is a cornerstone of long-term success, and live events often serve as a practical complement.

Beyond the tangible benefits of networking and information sharing, live events offer something that digital interactions simply can’t replicate: the power of human connection. There’s a unique energy that fills a room when you’re surrounded by people who are facing the same challenges and celebrating the same victories. When you attend these events, you invest in yourself, building relationships that can provide support, guidance, and inspiration for years to come.

Many of us have experienced the phenomenon where a single conversation over a drink with another owner leads to a breakthrough idea or a new business opportunity. The informal interactions that occur at networking events allow you to gain insight into how others manage their firms, overcome obstacles, and innovate within a competitive market. These moments of candid exchange often prove more enlightening than formal sessions and can spur you to re-evaluate your own strategies and operations.

The networking opportunities, the relationships you build, and the insights you gather all contribute to an impressive return on investment (ROI). When you’re surrounded by peers who are “walking in your shoes” every day, you’ll quickly find that the value of those connections and the shared learning that comes with them pays dividends in both your personal and professional life.

It’s important to choose the right events. Not every conference will be a perfect fit for your specific needs or goals. Take the time to research upcoming events, understand their agendas, and consider which ones offer the best potential to enhance your success. Whether it’s an international conference like NPA, a career-defining event like NAPS, or a specialized summit like the TechServe Alliance Owner Summit, make a commitment to attend events that will challenge you, broaden your perspective, and connect you with other leaders in the industry.

I encourage you to select the conferences and summits that resonate most with your goals and make the commitment to join your peers in these enriching experiences. In doing so, you’ll find that the investment of time and money will pay off in countless ways, from innovative business strategies and lasting partnerships to personal inspiration and renewed passion for your work. Embrace the live event experience and watch your firm soar to new heights.


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